360Develop Case Studies
LIVESTOCK IMPROVEMENT – 360 SURVEY
The Assignment
OPRA Consulting was contracted to develop a 360 degree survey for Livestock Improvement (LIC) as a starting point for the development of personal action plans for each member of the Senior Executive team. Some of the key requirements for building a 360 intervention for LIC were; to be technology focused, provide a valid measure of performance, to link both LIC's competency model and culture survey and be uncomplicated in its design and use.
OPRA's Response
From the outset, it was agreed to treat the first roll-out of this survey as a trial only and from which, a shorter, more targeted questionnaire would evolve.
In total, 88 participants were involved in the completion of the 360 survey for LIC. OPRA used a process known as 'factor analysis' (a technique used to cluster item responses) to determine the extent to which different 360 items were in fact measuring distinct 'factors' or dimensions of performance. To direct the focus of each participant's on-going action plans for change, it was important to be able to identify which of the competencies being measured were the most powerfully linked to performance and therefore success inside the organisation.
The Result
LIC is to be commended for their commitment to building a psychometrically sound 360 developmental tool. The robustness of the survey, its focus on critical competencies, the creation of a customised report and the collection of data from a range of sources together create a highly effective tool for individual training needs analysis.
We chose OPRA to help us design and implement a 360 degree review process because of our previous experience with them that had clearly demonstrated their capability and credibility in Human Resources. Again they did not disappoint!
They listened, offered sound counsel and worked closely with us through all stages of the design and implementation. We genuinely regard them as partners.
Ian Kennedy
HR Manager